Enabling Services

The operational services of the ACT ESA are supported by Enabling Services providing logistics, fleet, governance. media and administrative support, as well as other functions.

Enabling Services

The operational services of the ACT ESA are supported by Enabling Services providing logistics, fleet, governance. media and administrative support, as well as other functions.

Public Information & Engagement

The Public Information & Engagement (PI&E) team play a key liaison and coordination role within the agency. The PI&E role is to inform the Canberra community about emergencies that could impact their safety, ESA programs, policies and services. Through meaningful engagement PI&E aim to build community resilience and optimise information delivery to inform the community.

Risk & Planning

The various business areas of Risk & Planning work in a collaborative manner providing specialist support to the JACS Directorate, the Commissioner, the four operational services of the ESA and external agencies in areas including emergency management, risk, spatial and digital services, communications, E-000, information technology and fire safety.

Governance & Logistics

The Governance & Logistics section of the ESA is responsible for providing corporate enabling functions to support operations, improve business practices and strengthen organisational governance. The work areas in this section include:

  • Fleet & Procurement
  • Resource Centre & Workshops
  • Station Upgrade & Relocation Project
  • Governance & Business Services
  • Finance

People & Culture

The People & Culture section is responsible for supporting the strategic success of ESA through the design, delivery and implementation of ESA’s People Strategy. The section provides both strategic and operational expertise to the Executive Leadership team, and employees on all people related matters including performance and talent management, organisational design and development, engagement, reward and recognition, HR Systems and reporting and change management.

Finance

The finance team is responsible for a range of corporate functions to support ESA’s operational services. Finance’s primary functions include finance and budgets, performance and reporting and capital works.

The team is also responsible for administrative operations of the ACT and Southeast NSW Aeromedical Services Ltd (Southcare) and works closely with the board of directors in meeting all the requirements of a not-for-profit public company

Career Opportunities

Staff within the ACT Emergency Services Agency are employees of the ACT Government. More information on how we hire can be found on the jobs.act.gov.au website.

ESA staff at work
Staff in the Incident Control room