Ambulance Cover

Q. Are pensioners entitled to free ambulance services?
A. ACT Pensioner Concession and Health Care Cardholders (valid at the time of service delivery) are entitled to free emergency and non-emergency ambulance services within the ACT.

When interstate, ACT Pensioner Concession and Health Care Cardholders are entitled to free emergency ambulance services from an approved ambulance provider only if that state participates in reciprocal arrangements with the ACT.  It is strongly recommended that you check your entitlements prior to travelling interstate.

Third party Liability
Ambulance services are charged to a third party in the following instances:

Description Liable Party Department of Veterans Affairs (DVA) entitlement card*  DVA Transport between two public hospitals Initiating hospital Transport from a public hospital to an external diagnostic facility Initiating hospital

*Individual entitlements should be confirmed with DVA as some transports must be approved by DVA prior to being booked.

Q. What if ambulance services were provided as the result of a road traffic crash in the ACT?
A. ACT Residents are covered for emergency ambulance services within the ACT through the road rescue fee levied on vehicle registration.

Q. What if ambulance services were provided as the result of a workplace accident?
A. In certain circumstances compulsory third party (CTP) or workers compensation insurance may cover the provision of ambulance services. For further information please contact your insurance company or your employer.